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Hello, I am Raghu, currently needing a job immediately, residing in Colombia, specifically work from home. I have 13 years of experience in US healthcare (only US clients) for collections process (revenue cycle management), wherein I used to call US health insurances companies across US (Federal plans Medicare, Medicaid, RailRoad Medicare, commercial plans like BCBS, Cigna, Humana, Aetna, Medicare HMOs, Medicaid HMOs, Workers Compensation carriers, etc.) on outstanding medical bills of both physicians and hospitals, arguing with them if bills denied incorrectly in an outbound call center setting, also have experience in calling patients in US on outstanding medical bills. I also have experience in an inbound call center setting working for Walgreens Pharmacy as help desk helping the pharmacists running the scripts (inbound cold calling). I worked with big MNCs like Elico, Sutherland (previously Apollo Health Street), Genpact, Inventurus Knowledge, Nuance Communications (only US clients). I have excellent communication skills, both verbal and written with excellent email etiquette, great typing skills, fast learning capability, adopting to any kind of situation and handling them to perfection. I am a science graduate from Osmania University (reputed university in India). I have both laptop and desktop with Windows 7 original OS, I5 processor, 8 GB RAM, noise-cancelling USB headset, quiet workplace at home. As already mentioned, I only worked for US clients. I am available to start work immediately. I am interested in any customer service, outbound, inbound, sales, etc., jobs.
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